Privacy Policy

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Privacy Policy and Privacy Act Notice

1. Introduction

Kind Bodies, LLC (“Kind Bodies,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us.

By using our website or services, you consent to the practices described in this policy.

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2. Information We Collect

We may collect the following categories of information:

    •    Personal Identification Information: Your name, address, email address, phone number, and other contact details.

    •    Health Information: Information you voluntarily provide related to your medical history, symptoms, treatment, and goals.

    •    Appointment and Payment Information: Scheduling details, billing address, and payment details (collected securely through third-party platforms such as Jane and Stripe).

    •    Website Usage Information: Data automatically collected by cookies, analytics tools, or similar technologies, including IP address, browser type, and browsing behavior.

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3. How We Collect Information

Information is collected in several ways, including:

    •    Through online forms or intake questionnaires you voluntarily complete.

    •    During registration or scheduling of appointments through our third-party platform, PT everywhere, and soon to be Jane.

    •    Through communications with our staff by phone, email, or text.

    •    Automatically through our website via cookies and analytics tools.

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4. Use of Information

We use your information for legitimate business and healthcare purposes, including:

    •    To provide physical therapy services and coordinate your care.

    •    To schedule and manage appointments.

    •    To communicate with you regarding your care, billing, or service updates.

    •    To process payments and maintain accurate records.

    •    To improve our website, services, and patient experience.

    •    To comply with legal, regulatory, and professional obligations.

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5. Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose your information only under the following circumstances:

    •    To authorized healthcare providers or billing staff involved in your care.

    •    To third-party service providers (such as Jane) who assist in delivering our services and are bound by confidentiality agreements.

    •    When required by law, court order, or governmental authority.

    •    To protect your health and safety or the health and safety of others, as permitted by law.

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6. HIPAA Compliance

As a healthcare provider, Kind Bodies complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with federal and state privacy laws. We take reasonable administrative, technical, and physical safeguards to protect PHI from unauthorized access, use, or disclosure.

If you are a patient, you will also receive a Notice of Privacy Practices at your initial appointment outlining your HIPAA rights and how we use and disclose your PHI.

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7. Use of Third-Party Platforms

We use Jane for online scheduling, intake forms, and secure communication. Jane is a HIPAA-compliant platform that protects your data using encryption and industry-standard security practices.

We may also use trusted third-party services such as:

    •    Google Analytics for understanding website performance.

    •    Stripe or similar platforms for secure online payments.

These third parties have their own privacy policies governing data collection and processing.

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8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve our content. You can disable cookies through your browser settings; however, some website features may not function properly if you do so.

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9. Data Retention

We retain personal and health information for as long as necessary to provide services, comply with legal obligations, and maintain professional records. When no longer required, data will be securely deleted or anonymized.

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10. Security

We implement reasonable administrative, technical, and physical measures to protect your personal and health information against loss, misuse, or unauthorized access. However, no method of transmission over the Internet or electronic storage is 100% secure.

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11. Your Rights

You have the right to:

    •    Access, correct, or request deletion of your personal information.

    •    Withdraw consent for certain types of data use.

    •    Receive a copy of your health records (subject to applicable laws).

    •    File a complaint if you believe your privacy rights have been violated.

Requests may be made in writing to the contact listed below.

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12. Contact Information

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Kind Bodies, LLC

Attn: Privacy Policy

Email: info@kindbodies.com

Phone: (646) 722-8081

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13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our website or services constitutes your acceptance of any changes.